A restaurant is good example of a “company” that is dealing with the dynamics of consumer demands.
There are 545,000,000 search results (Google) for the term restaurant. Overture provides 100 different occurrences of restaurants that are most related to a location (New York, Washington, Baltimore, etc) or to a Type of Dish like Italian, Greek, etc. […]
When it comes to business and sales, building a strong
relationship is critical. The stronger your relationship is with
your customer, the more likely they will be to refer you
business.
Every day, make an attempt to build on the relationships you
have with your customer. Don’t just say hi as they walk in and
goodbye as they leave.
The last […]
Most companies train their customer service representatives to ask questions to solve problems. Cross-selling is extending those existing skills since selling is really nothing more than good problem-solving. At the same time, cross-selling skills can be unique and can be as foreign to customer service reps as another language.
In order to effectively cross-sell […]
We all have people whom we find difficult. We don’t
understand them, connect with them, or even talk
comfortably with them. But, when we own a one person
business, seeing someone as difficult gets in the way of our
selling effectively and their buying wisely.
It is easy to blame the other person. They’re the difficult
ones. But, the truth is, […]